Frequently Asked Questions

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Frequently Asked Questions

General questions about Bates Outdoor Supplies

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1

I can't find the product I want.

83

2

Can you send me a catalog, please?

82

3

What is your return policy?

85

4

Do you share my email address with other companies?

89

5

Do I have to pay sales tax?

103

6

What forms of payment do you accept?

104

7

Can I place an order over the phone?

91

8

Do you have a toll free telephone number?

83

9

What happens if I receive a damaged product?

74

10

How do I enter a Promotion Code, Electronic Coupon, or Gift Certificate?

89

11

Do you accept checks for payment?

89

12

Do you have a retail store in my area?

96

13

How can I change my email address?

81

14

Where can I find your electronic cupons?

86

15

Are all of your products in stock?

97

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